We only deliver within the United States. We do not ship internationally.

Shipping costs are $8.00. Free if your order is $80.00 or more before tax.

Orders take about 1 to 7 working days to be received. Some items might be shipped separately due to size.

Your information will be safe with us. To process your order, we need your information. We will not sell it.

Yes. You can exchange items received if they are defective or have a reasonable excuse. Please email us your reason for wanting an exchange, and we will respond. For more information, please visit our Shipping & Returns p(https://coucoustore.wixsite.com/cou-cou-store/shipping-returns)age. If you ask for a refund, please email us first why you want a refund. When we tell you, please return the unused item to us. We will refund your account when we receive it. Please visit the Shipping & Returns p(https://coucoustore.wixsite.com/cou-cou-store/shipping-returns)age for more information.

Refunds will take about 1 to 7 days to appear in your account.

You can edit your order before placing it. Once you make your payment, orders cannot be changed.

Once placed, your order cannot be canceled. Please order thoughtfully.